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Sales Operations Associate
Arlington, VA

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Title/Position: Sales Operations Associate

Department or Business Unit: Sales

Reporting Structure: Associate Director, Sales Operations

Employment Type: FTE

Exemption Status: Non-Exempt

Min. Experience: Entry-Level

Travel Required: No

Overview of the Role:

The Sales Operations Associate at Privia belongs to the Sales Operations Team (SOS team). The SOS team generates qualified leads for Sales Directors and provides general sales support in areas such as market intelligence, customer segmentation strategies, and prospecting plans. An Associate’s primary goal is to grow the number of unique and qualified encounters with prospects and execute on marketing strategy.

This role will support a wide variety of business verticals including Market Sales, Business Development, New Provider Recruitment, Product Sales, and Employer Solutions. 

Primary Job Duties: 

  • Conduct targeted, relationship-building, outbound telephone calls to prospects to identify decision makers and qualify opportunities with the goal of setting qualified appointments 
  • Utilize deep market analyses to understand local patterns, customer segments, and high-value targets
  • Conduct background research on leads to ensure viability
  • Act as single point of contact for new and interested providers and practices
  • Support Directors with follow-up with interested prospects and managing opportunities to close
  • Work with the varied constituencies in Sales and Marketing to drive lead generation with top accounts and new opportunities
  • Contribute new ideas and share best practices with a rapidly scaling national sales team
  • Track activities, leads, and pending deals in Salesforce (CRM) and participate in sales meetings and calls with internal and external teams

Minimum Qualifications:

  • Bachelor’s degree required
  • Experience selling products or services, especially in a non-professional setting (preferable) 
  • Know your way around Salesforce, Excel, other analytics tools (preferable)
  • Healthcare experience working with physician offices (preferable)
  • Must comply with HIPAA rules and regulations

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Technical Requirements:

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like  

opens in a new window . This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

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