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Team Lead, Sales Operations
Arlington, VA

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The Manager, Sales Operations at Privia belongs to the Sales Operations Team (SOS team). The SOS team generates qualified leads for Sales Directors and provides general sales support in areas such as market intelligence, customer segmentation strategies, and prospecting plans. A Manager’s primary goal is to grow the number of unique and qualified encounters with prospects and to help drive deals to close.

The Manager, Sales Operations will also be responsible for the day to day management of a team of SOS Associates and will work with the Associate Director, Sales Operations to support the performance and training/development of their team.

This role will support a wide variety of business verticals including Market Sales, Business Development, New Provider Recruitment, Product Sales, and Employer Solutions. 

Primary Job Duties: 

  • Manage day to day operations of a team of Sales Operations Associates
  • Work with Sales Directors and Sales Leaders to execute business strategy, support a healthy funnel, and manage opportunities to close
  • Track activities, leads, and pending deals in Salesforce (CRM) and oversee Salesforce adherence by all Growth Team members
  • Coordinate with internal departments including legal, finance, population health, network development, and revenue cycle management
  • Develop training and development programs for Sales Operations team in conjunction with Sales Operations Leadership
  • Support prospective physician visits to headquarters
  • Conduct outbound telephone calls to prospects to identify decision makers and qualify opportunities with the goal of setting qualified appointments 
  • Create deep market analyses to understand local patterns, customer segments, and high-value targets
  • Collaborate with the varied constituencies in Sales and Marketing to drive lead generation with top accounts and new opportunities
  • Proactively contribute new ideas and share best practices with a rapidly scaling national sales team

Minimum Qualifications:

  • Bachelor’s degree required
  • 3+ years of sales/sales development experience, healthcare sales experience preferred
  • Experience managing utilization of CRM; preferably Salesforce, including account segmentation, analysis, and pipeline management
  • Demonstrable experience managing an inside sales team, providing training and development, and proven track record of supporting team to hit sales goals
  • Willing to travel locally and nationally
  • Must comply with HIPAA rules and regulations

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Privia Health is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Privia will provide reasonable accommodations for qualified individuals with disabilities. Privia's goal is for our people to reflect the communities that we serve and to increase representation of women, people of color, veterans and individuals with disabilities in our organization.

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