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Population Health Associate
Population Health
Lynchburg, VA
Full Time

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Title/Position: Population Health Associate

Cost Center: 350 - Clinical Operations

Department or Business Unit: Population Health

Reports to: Senior Manager, Population Health

Employment Type: FTE

Physical Demands Classification: Field Professional

Exemption Status: EXEMPT

Travel Required: YES, local travel at least 75%


Overview of the Role: 


The Population Health Associate serves in a consultant role supporting population health initiatives for our attributed patient population in a specific geographic area. This role will work closely with the Health Advisor, Risk Adjustment, and Performance Management teams to develop and implement appropriate action planning and goal setting with assigned providers and care centers, focused on improving quality, coding, and documentation. This role will be field-based, meeting Privia providers where they are to effect change.


Primary Job Duties: 

  • Reviews and analyzes performance data from payers and Privia analytics to create actionable reports for providers that include specific measurable performance goals that support larger team or organizational goals for performance on quality, coding, and documentation
  • Discusses data and actions with providers and care center staff during in-person and/or one-on-one monthly meetings on site at care centers, creates accountability for success in assigned care centers
  • Maintains ownership over the performance of assigned care centers and providers on key metrics
  • Demonstrates critical thinking to determine the best way to support care centers as needed given expertise, knowledge, and strategies
  • Uses knowledge of EMR and previous medical office experience to provide personalized workflow guidance, best practices, and troubleshooting to support performance on quality and documentation


Minimum Qualifications:


  • Bachelor’s degree preferred or commensurate level of experience
  • Minimum of 3 years experience, preferably in a medical office setting
  • Healthcare experience required; experience with Quality programs such as MSSP, MIPS or STARS strongly preferred
  • Fluent in EMR clinical workflows; strong preference for experience in athenaNet
  • Basic knowledge of coding and documentation, particularly around hierarchical condition coding, preferred
  • Strong knowledge of Excel
  • Must reside in market of assignment 
  • Must comply with HIPAA rules and regulations




Interpersonal Skills & Attributes:


  • Process and systems oriented. Able to build processes from scratch (flowcharts, documentation, etc.)
  • Tech savvy. Can understand tools and technology easily, and then implement them with teams
  • Willing to work hard and smart to dig into problems. Loves a new challenge.
  • Collaborative. Able to work with anyone across the team to work through issues.
  • Precise and organized
  • Collaborative
  • Deadline oriented and proactive


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


Technical Requirements:

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.bing.com/search?q=speedtest. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.


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