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Nurse Care Manager- GA
Clinical Operations
Atlanta, GA
Full Time

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Overview of the Role:

Privia is looking for a forward thinking, organized, energetic Nurse Case Manager that delivers on objectives and seeks an opportunity to develop, implement, and deliver change within our medical group and affiliated partners. Working closely with the population health teams, networked facility partners, primary care providers, and practice operations at Privia Health, the Nurse Case Manager will provide extensive care coordination for Privia’s highest risk patients.

Primary Job Duties:

  • Develop trust and build rapport with a select Privia patient population
  • Engage patients telephonically, in office, in facility, or where needed
  • Act as the liaison between the PCP and patient
  • Assist patients in accessing care at the appropriate source
  • Have attention to detail for patients: medical, social, family, economical, and behavioral issue- work to mitigate these barriers
  • Develop relationships with the care coordination teams
  • Understand and utilize the Athena Clarity and Privia Applications to determine high value opportunities
  • Review patient non-compliance issues and conduct outreach to close them
  • Maintain a courteous and helpful manner when working with patients, physicians, and associates
  • Schedule your paneled patients for diagnostic testing and follow up to ensure completion of testing
  • Work in collaboration with nurse educator and Clinical Operations Specialists to achieve Privia Targets for Quality Improvement
  • Participate in special projects and perform other duties as assigned

Minimum Qualifications:

  • BS in Nursing (or equivalent) and at least 3 years of case management or care coordination experience
  • Active unrestricted license in GA or able to obtain (if needed)
  • Strong computer and EHR skills and expertise 
  • Must comply with all HIPAA rules and regulation

Interpersonal Skills & Attributes:

  • Effectively communicates with staff and patients
  • Demonstrate sound judgment 
  • Maintain a positive caring attitude towards patients
  • Must be detail oriented and possess varied analytical skills
  • Possess a focused work ethic and a high level of professionalism
  • Flexible, as work location is field based

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Technical Requirements for Remote Work:

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.bing.com/search?q=speedtest. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

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