|Training Manager- Revenue Cycle|
|Revenue Cycle Management|
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Title/Position: Learning and Development Manager, RCM
Department or Business Unit: Revenue Cycle Management
Reporting Structure: Vice President, Revenue Cycle Management
Employment Type: FTE
Exemption Status: Exempt
Min. Experience: Mid Level
Travel Required: Yes,
Overview of the Role:
The Learning and Development Manager, RCM on the RCM team is responsible for workflow assessment of new care centers, mapping our future state workflows under Privia, curriculum development and maintenance, including in-person, eLearning, and webinar trainings pre and post live. He or she receives and triages issues and requests from stakeholders and ensures athenaNet collector training adheres to best practices, which shift over time. The Learning and Development Manager, RCM stays abreast of new features in athena’s Collector, clinicals and Communicator products and their applications for Privia Medical Group care centers to improve or enhance workflow. This person thinks equally towards future and retrospective or “catch up” training curricula and processes. The Learning and Development Manager, RCM is an innovator who constantly listens to feedback and seeks to position Privia’s RCM and training program as best in class.
Primary Job Duties:
Interpersonal Skills & Attributes:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand (2 hours at a time); walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
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