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Associate Director, Clinical Workflow Solutions
Full Time

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Title/Position:  Associate Director, Clinical Workflow Solutions

Department or Business Unit: Sales

Reporting Structure: Director, Sales Operations

Employment Type: FTE

Exemption Status: Exempt

Min. Experience: Mid-Level

Travel Required: Yes, 40% travel



Overview of the Role:


The Associate Director, Clinical Workflow Solutions is responsible for walking through demonstrations of the Privia Health suite of tools with prospective physician practices. This individual will be required to build relationships with prospective providers and care center staff, as well as Privia employees. 


The ideal candidate is someone comfortable working in a fast-paced environment, excels at relationship building through establishing credibility and displaying a high level of emotional intelligence, and has high attention to detail. 


Primary Job Duties:

  • Assist with recruiting independent physician practices through demonstration of Privia’s technology platform, including athenahealth’s suite of services.
  • Anticipate and handle objections during the sales process articulating clear and concise responses that position the benefits of the platform.
  • Work with Sales & Marketing teams to align messaging throughout the sales process.
  • Partner as a trusted advisor to the sales team, helping to form comprehensive strategies for each opportunity.
  • Develop sales strategy, build sales funnel, manage leads, and track pending deals using Salesforce (CRM).
  • Create relationships with prospective physicians, providers and office staff.
  • Acts as a SME for Privia Health’s technology platform and workflows and liaison to other Privia stakeholders. 
  • Contribute new ideas and share best practices with a rapidly scaling national sales team.


Minimum Qualifications:

  • 5+ years experience with an ambulatory EHR (athenaNet preferred)
  • Experience demonstrating or training clinical workflows to providers
  • Experience in sales, recruiting, negotiations and/or networking
  • Persuasive communicator
  • Direct work experience in a medical setting, preferably a physician’s office
  • Experience with CRM software such as (preferred)
  • Willing to travel locally and nationally
  • Must comply with HIPAA rules and regulations


Interpersonal Skills:          

  • A solutions-focused, consultative approach to sales
  • Ability to quickly establish credibility with physicians, providers, and practice staff
  • Highly self-motivated, independent and metric driven
  • Display empathy and deep understanding of physician and provider pain points
  • Street smart and savvy – ability to think on your feet
  • Excellent time management, communication, analytical and organizational skills
  • Positive attitude toward company, work, clients, management, and team members


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.


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