|Billing Resolution Coordinator|
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Title/Position: Remote CX - Billing Resolution Coordinator
Department or Business Unit: Performance Support Center
Reporting Structure: Manager of Customer Experience
Employment Type: PTE/FTE
Exemption Status: Non-Exempt
Min. Experience: Entry Level
Travel Required: None
Overview of the Role:
The Billing Resolution Coordinator is an integral part of ensuring the resolution of Privia patient billing queries, showing care and concern while assisting our patients. In this role, the coordinator will research incoming patient calls using our database to reconcile, resolve, and ensure clear communication for all billing and payment related inquiries.
Primary Job Duties:
Interpersonal Skills & Attributes:
Communication Methods Used:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit or stand for extended periods of time. The employee will be required to see and use computer technology, speak clearly through a headset so another person can understand, and understand the speech of another person.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work.Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Privia is dedicated to providing reasonable accommodations for individuals who may need assistance. If you or any other individual is interested in working at Privia and may need assistance in the application process, please contact us at email@example.com so we can be of support.
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